DSR Tax Refunds Company Promise

2 mins

Our aim when working with our clients and our colleagues is to build trust in our organisation and strengthen our relationships with each other, with our clients and with the wider community and world. With this in mind, we make it our mission to:
 
         Expect and deliver the highest quality outcomes
 
         Make good decisions and behave as though our personal reputations are at stake at all times
 
         Own our decisions and take responsibility for ourselves and the work that we do
 
         Speak up for what is right, even when it feels difficult to us
 
         Keep ourselves informed and ask questions about the future of the world we live in and the role that we play within that world
 
         Create a positive effect with our colleagues, our clients and society through our actions
 
         Be alert and responsive to the ever-changing environment in which we operate
 
         Make the effort to understand every individual and what matters to them
 
         Show respect and display integrity for ourselves, our colleagues, our clients and the wider world
 
         Appreciate the value that each person contributes
 
         Support others to grow and work in the way that brings out the best in them
 
         Collaborate and share ideas, knowledge and relationships to go beyond boundaries
 
         Dare to challenge the status quo and try new ideas and ways of working
 
         Innovate, test and learn from failure and our mistakes
 
         Keep an open mind to the possibilities in every idea
 
         Contribute and ask for feedback to improve ourselves and others
 
         Keep an open mind to a diverse range of perspectives, people and ideas
 
As members of the DSR Tax Refunds team, we promise to uphold these values through our work.

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