Nottingham-based Tax Preparation Specialist Firm Focus on International Quality Management Accreditation
DSR Tax Refunds, a firm of tax preparation specialists, spoke today of their imminent plans to attain ISO9001 accreditation to further boost their already high standards of customer care and regulatory compliance. The team of tax experts, based in Nottingham, announced their expectation that they will have achieved this highly prized accreditation by mid-October. Coupled with a phenomenal increase in client numbers, they are in line to achieve record business results this year.
The team of tax preparation specialists at DSR Tax Refunds, founded by tax expert David Redfern, are looking forward to aligning their already high standards of client care and customer satisfaction with those of the international quality management system. Redfern stated today that the ISO9001 framework “already matches our own drive to exceed customer expectations as well as our ongoing focus on improvement so it makes perfect business sense to marry our own business ambition with that of this internationally recognised quality management system”. Along with an office expansion and soaring client numbers, he added that this was an exciting time for the business.
The international quality management system will seek to further formalise DSR Tax Refunds’ procedures, focusing on consistently providing high quality services whilst seeking to continually improve on those services. Redfern added that “our ambition is to be the very best in the business and coupling this quality management system with our own ongoing focus on improvement and our excellent standing with HMRC will help us achieve that ambition”. He concluded that he was confident that he and his team would not only rise to the challenge of attaining the ISO9001 accreditation, but would do so while continuing to meet their exceedingly high rates of customer satisfaction.
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DSR Tax Refunds are tax preparation experts, based in Nottingham, UK, who specialise in helping clients win tax refunds on a no-refund, no-fee basis. Their specialist team can help workers and subcontractors with all relevant paperwork to ensure their claim is handled in an accurate and efficient manner.